1. Introduction
Welcome to Hot Air Balloon in Dubai. By accessing or using our services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with these terms, please do not use our services.
2. Booking and Payment
All bookings must be made through our website or authorized agents. Full payment is required at the time of booking to secure your reservation. Payment can be made via credit card, debit card, or other accepted payment methods.
3. Cancellation Policy
- Cancellations made more than 48 hours before the scheduled flight will receive a full refund.
- Cancellations made between 24 to 48 hours prior to the flight will incur a 50% cancellation fee.
- No refunds will be issued for cancellations made less than 24 hours before the flight or for no-shows.
4. Weather Conditions
Hot air balloon flights are subject to weather conditions. If a flight is canceled due to inclement weather, we will offer to reschedule the flight or provide a full refund.
5. Participant Responsibilities
All participants must adhere to safety guidelines and instructions provided by our crew. We reserve the right to refuse service to anyone who does not comply with these guidelines or is deemed unfit to participate.
6. Liability Waiver
Participants are required to sign a liability waiver before the flight. By signing this waiver, you acknowledge the inherent risks associated with hot air ballooning and agree not to hold Hot Air Balloon in Dubai liable for any injuries or damages.
7. Personal Information
We respect your privacy. Any personal information collected during the booking process will be handled in accordance with our Privacy Policy and will not be shared with third parties without your consent.
8. Changes to Terms and Conditions
Hot Air Balloon in Dubai reserves the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Continued use of our services after changes constitutes acceptance of the revised terms.
9. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.
10. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at [your contact email] or through our website.
